top of page

Novelty Gifts Galore - Help Center

  • What Kind of Products Does Novelty Gift Galore Sale?
    Novelty Gifts Galore strives to bring you the latest novelty gifts, unique gift ideas, and homeware decorations. Register today and start building your order by choosing from over 9000 in-stock wholesale gifts. Need advice on the latest trends & hottest sellers? Our friendly and knowledgeable team are always available to help. Our mission is to be the favourite shopping destination for online shoppers by delivering top-quality products, communication, dispatch time and delivering products on time. We provide various products including novelty gifts, electronics, jewellery, decorations, and fashion products. In addition, we offer artificial plants, vanity cases, trinket drawers, furniture, Homeware, wooden letters, clocks, fashionable living, ornaments, figurines & giftware. Please note delivery is free for all products; you can order online. We also price-match any product on the website. To get a better offer please email us at
  • Privacy Policy
    Your privacy is important to us. Novelty Gifts Galore respects your privacy regarding any information we may collect from you on our website, and other sites we own and operate. We only ask for personal information when we truly need it to provide a service to you. We collect it fairly and lawfully, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used. We don’t share personally identifying information publicly or with third parties, except when required by law. Our website may link to external sites not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies. You can refuse our request for your personal information. However, we may not provide you with some of your desired services. Your continued use of our website will be considered acceptance of our practices around privacy and personal information. If you have questions about how we handle user data and personal information, contact us.
  • Terms of Service
    1. Terms By accessing the website at, you agree to be bound by these terms of service, and all applicable laws and regulations, and accept that you are responsible for compliance with any relevant local laws. If you disagree with any of these terms, you are prohibited from using or accessing this site. The materials contained on this website are protected by applicable copyright and trademark laws. 2. Use Licence Permission is granted to temporarily download one copy of the materials (information or software) on the Novelty Gifts Galore website for personal, non-commercial use and viewing only. This is the grant of a licence, not a transfer of title, and under this licence. You may not: Modify or copy the materials. Use the materials for any commercial or public display (business or non-commercial). Attempt to decompile or reverse engineer any software on the Novelty Gifts Galore website. Remove copyright or other proprietary notations from the materials, transfer the materials to another person or "mirror" the materials on any other server. This licence shall automatically terminate if you violate any of these restrictions and may be revoked by Novelty Gifts Galore at any time. Upon terminating your viewing of these materials or upon the termination of this licence, you must destroy any downloaded materials in your possession whether in electronic or printed format. 3. Disclaimer a. The materials on the Novelty Gifts Galore website are provided as is. Novelty Gifts Galore makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties. This includes implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. b. Further, Novelty Gifts Galore does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site. 4. Limitations In no event shall Novelty Gifts Galore or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on the Novelty Gifts Galore website, even if Novelty Gifts Galore or a Novelty Gifts Galore authorised representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties or liability for consequential or incidental damages, these limitations may not apply to you. 5. Accuracy of materials Novelty Gifts Galore website materials could include technical, typographical, or photographic errors. Novelty Gifts Galore does not warrant that the materials on its website are accurate, complete or current. Novelty Gifts Galore may change the materials contained on its website at any time without notice. However Novelty Gifts Galore does not commit to updating the materials. 6. Links Novelty Gifts Galore has not reviewed all sites related to its website and is not responsible for their contents. Novelty Gifts Galore does not endorse the site. Use of any linked website is at the user's risk. 7. Modifications Novelty Gifts Galore may revise these terms of service for its website at any time without notice. By using this website you agree to be bound by the then-current terms of service. 8. Governing Law These terms and conditions are governed by and construed under the laws of London. You irrevocably submit to the exclusive jurisdiction of the courts in that State or location.
  • Cookie Policy for Novelty Gifts Galore
    This is the Cookie Policy for Novelty Gifts Galore, accessible from What Are Cookies As is common practice with almost all professional websites this site uses cookies, which are tiny files downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the site's functionality. For more general information on cookies, please read"What Are Cookies". How We Use Cookies We use cookies for a variety of reasons detailed below. Unfortunately, in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you allow all cookies if you are not sure whether you need them or not. This is if they are used to provide a service that you require. Disabling Cookies You can prevent cookie settings by adjusting your browser settings (see your browser's Help for how to do this). Be aware that removing cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in the loss of certain site functionality and features. Therefore it is recommended that you do not disable cookies. The Cookies We Set Account related cookies If you create an account on our site, we will use cookies for the signup process management and general administration. When you log out, these cookies are usually deleted, however, in some cases, they may remain for storing your site preferences. Login related cookies We use cookies when you are logged in to remember this fact. This prevents you from logging in each time you visit another page. These cookies are typically removed or cleared when you sign out to ensure that you can only access restricted features and areas when logged in. Email newsletters related cookies This site offers newsletter or email subscription services. Cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid for subscribed/unsubscribed users. Orders processing related cookies This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly. Surveys related cookies From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages. Forms related cookies When you submit data to us through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence. Site preferences cookies To provide you with the best possible experience on this site we provide the functionality to set your preferences for how this site runs when you use it. To remember your preferences we need to set cookies so that this information can be called whenever you interact with a page that is affected by your preferences. Third Party Cookies In some special cases, we also use cookies provided by trusted third parties. The following section details which third-party cookies you might encounter on this site. This site uses Google Analytics Which is one of the most popular and trusted analytics solutions on the web. It helps us understand how you use the site and ways we can improve your experience. These cookies may track things like how long you spend on the site and the pages you visit. This is so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page. Third-party analytics are used to track and measure the usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or the pages you visit. This helps us understand how we can improve the site for you. From time to time we test various features and make subtle changes to the way the site is delivered. When we are still testing the latest features these cookies may be used to ensure a consistent experience whilst on the site. This will enable us to understand which optimisations our users appreciate the most. As we sell goods, we must collect statistics about how many visitors to our site make a purchase. As such, this is the kind of data these cookies track. This is significant to you as it means we can accurately make business predictions that monitor our advertising and product costs. This will ensure the best price. The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web. This limits the number of times an ad is shown to you. For more information on Google AdSense see the official Google AdSense privacy FAQ. We use adverts to offset site costs and fund further development. The behavioural advertising cookies used by this site are designed to ensure that we provide you with the most relevant adverts where possible. This is done by anonymously tracking your interests and presenting similar things that may be of interest. Several partners advertise on our behalf and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and where applicable allow our affiliate partners to provide any bonus for making a purchase. We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including: Cookies will be set through our site. These cookies may be used to enhance your profile on their site or contribute to the data they hold. This is for various purposes outlined in their respective privacy policies. More Information Hopefully, that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it interacts with one of the features you use on our site. However, if you are still looking for more information, you can contact us through one of our preferred contact methods: Email: By visiting this link: Phone: 07919 174385
  • How to Contact the Seller?
    Phone Number: 07919 174385 Contact Sales:
  • Do you Ship overseas?
    Yes, we ship all over the world. Shipping costs will apply and be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals. Please email sales at to confirm the cost and get a discount.
  • How long will it take to get my order?
    It depends on where you are. Orders processed here will take 7-10 business days to arrive. Overseas deliveries can take 10-16 days. Delivery details will be provided in your confirmation email.
  • What shipping carriers do you use?
    We use all major carriers and local courier partners. You’ll be asked to select a delivery method during checkout.
  • Payment & Warranty
    We accept PayPal payments. If your parcel arrives damaged you will get a refund or exchange. Please pay for shipping via PayPal when checking out. Fast delivery service. If you want to return an item you might have to pay for shipping.
  • Do I need a PayPal Account?
    Please note you don't have to create a PayPal account. You can purchase as a guest. Click on "Pay by Debit or Credit Card" --> "PayPal Guest Checkout"
  • How Much Does the Delivery Cost?
    The delivery cost is free within the UK and the estimated delivery time is (7-10 Working Days). We use all major carriers and local courier partners. You’ll be asked to select a delivery method during checkout. We ship all over the world. To get a quote and discount please email:
  • Can I return my product?
    We always aim to ensure our customers love our products, but if you need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process. To be eligible for a return, your item must be unused and in the same condition that you received it. The parcel must also be in its original packaging. Returns are available if you are unhappy with your purchase. Shipping will have to be paid by you if you return the item. For returns please email us at Or call us on 07919 174385 Refunds usually take 3 to 5 business days if you paid using PayPal. If you paid with a credit card, it may take up to 30 days to process, depending on your card provider.
  • Can I Qualify for a Better Offer?
    A customer can contact us at for a better offer, and we can negotiate a best-selling price.
  • Can I get my product personalized?
    It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there. We are happy to assist you with any questions about our products, website, order information, or anything else you may need. Please email us at
  • Do I need to create an account to order?
    No, it's not mandatory. But it is highly recommended. Indeed, it will allow you to find your history, edit your addresses and track your parcel online faster. You will also be notified of the latest products and special events.
  • Do you save my bank details?
    Absolutely not! We never had access to this information. It is the company Stripe that deals with it. Your data is completely safe.
  • Is the Website secure?
    Yes, the website uses Hypertext Transfer Protocol Secure (HTTPS) the secure protocol. Please look in the browser for the secure padlock. HTTPS: What It Does, Why You Need It and How to Get It. Hypertext Transfer Protocol Secure (HTTPS) is a protocol that ensures the security of communications between the user's browser and a website. An HTTPS connection is a secure version of an HTTP connection. In addition, the protocol protects users from eavesdroppers and man-in-the-middle attacks.
  • Any question?
    You can contact us through our contact page. We will be happy to assist you.
  • Contact us
    Phone Number: 07919 174385 Contact Sales:
Anchor 1

Any Questions?

If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.

Mobile Customer

Customer Support

Contact us! 24 Hours – We aim to promptly reply between the hours 8:30 am and 6 pm or the start of the next working day.

Image by Surface

Send a message

Here at Novelty Gifts Galore, we’re here to help! Contact us with any questions and we will do our best to reply as soon as we can.

bottom of page